Within the returning flight we checked in and also the employees greeted us and seemed incredibly Expert. Certainly until finally we go to the counter. The young guy was quite inexperienced. The agent close to him stated that we place the wrong ticket on considered one of our eight luggage. They two gentlemen could not do the job it out and essentially told us everything was Alright.
My concern was a bag that was overweight. 1 girl saved expressing I could only take 50 lbs, even if I told her I had been happy to pay for overage charges. This other female wasn't way too helpful. Even so, Nina Kong went truly from her strategy to help me… contacting for details, wanting points up…she even helped me move the bag to a secure place though I went as a result of it to discover if I could rearrange and pull some fat out.
I'm a disabled veteran who has to implement crutches and this was very tricky for me. I had especially booked a flight that only experienced just one stop to be sure I might manage to make the excursion.
I have already been trying to make contact with the airline for more than one hour with no achievements. Exactly what are my choices?
Moments have transformed and its incredibly unfortunate. BTW – Our flight to Madrid was with Iberia plus the experience was the entire opposite! The aircraft was vivid, clean up and modern-day plus the food stuff decisions have been appetizing and the attendants have been mindful of foods elements. Certainly it can be achieved right!
I have experimented with, devoid of good results to succeed in your consumer service Office. I misread the flight time to your flight 3530 and wish to change it. I tried calling inside of five minutes of reserving this flight but have had no reaction. I haven't despatched this information prior to
The 9/15/15, it will eventually choose a while being forgotten. Starting off with another hold off inside our flight, which theoretically would depart Orlando 19: 40h, and right after hours of hold off, again as a result of problems with the aircraft, the commander warned us that perhaps the plane would not take off because of achievable structural difficulty with the luggage doorway of the plane and also the door was opened to Anybody who wanted to leave the aircraft.
I've experimented with calling and was on for 15 minutes just to be hung up on. I have sent two email messages with no reply… I like your airline but trying to possess a alter manufactured so we don't drop many of the The cash we spent on our flight since we aren’t equipped to really make it since my fiancés grandmother handed away and we need to be below and can’t leave today While using the funeral coming up all through our scheduled vacation. I have not been in a position to get everywhere and staying that i'm a Journey Agent, I know that for cases such as this, In spite of non-refundable tickets, the Airways can provide a credit score for partial or may perhaps even give credit rating for the total amount of money to be used on long term vacation.
Also recommend that every passenger place there continue in sizing checker so all travellers are treated equitably.
On Could 21, 2016 I had been on the flight 1087 from Dallas to Atlanta. At a while during that flight I felt Unwell and was looking to rise up, even so, I passed out and I do not try to remember the rest. I was out on the floor and learned afterwards that there have been clinical own to the look these up aircraft who assisted me. I used to be taken for the clinic and was admitted. I was during the healthcare facility right up until some checks have been finished and was told that I perhaps had a seizure, staying discharged on Tuesday night. I had to alter my flight again to Oklahoma Town mainly because they felt I essential to have the medication in my technique prior to flying. I wish to thank the flight attendants, People health-related people today over the plane who took great care of me and all of those flying who participated in some way to ensure that I used to be O.
I flew from Orlando to Dallas to Las Vegas yesterday and After i got dwelling and unpacked, I noticed one among my products was lacking from amongst my checked baggage.It had been a shaving package that was in a very zippered pocket on the surface of a bag. I named buyer service in Las Vegas and was informed there is nothing they could do.
I would favor to fly this Monday vs Sat but was explained to I will be billed a payment. That’s outstanding , taking into consideration I have been flying with American for over 6 yrs and would never take into consideration flying with everyone else ever.
be there? And after that NO spot for them to remain til early morning!! I hope There exists some payment for me in this case. I was quite unhappy Together with the way American Airlines managed my flight.
The temperature in Dallas from eleven:00 am until very well right after 5:00 pm was blue skies and sunshine. The flight from Dallas to DC wasn't full of climate as the path was direct rather than altered aside from slight turbulence which prompted altitude adjustments to stay away from. The temperature in DC was very clear and no rain. Weather predicted for Charleston WV did arise forty five minutes following the at first scheduled landing time should have transpired. It really is my belief that American Airways could have and should have provided extra in how of logistical abilities in Dallas for gate availability and contingency ideas when gates are blocked, additional assistance for delayed connecting flights to aid travellers and prevent skipped flights, plus more humanity and knowledge for passengers stranded during the night time in a substantial town with no information, methods, and so on. We weren't provided something by Vanessa S. or perhaps the gate staff. I did Visit the ticket counter in DC and also a Supervisor, Sandra did offer our very first and only apology and information on hotel shuttles within the airport and a reduction voucher great at different accommodations. By the way, our luggage which was checked wasn't available to us on Friday night and we were supplied a complimentary toiletry bag. Baggage staff had been quite courteous as well as spotlight of our purchaser expertise. Because we couldn't get re-booked until the following working day And that i couldn't reach Charleston WV as desired for business enterprise obligations, I rented a resort area in DC and a rental motor vehicle and drove myself to Charleston WV from Washington DC. the next morning in order to arrive as desired. The results of my encounter remaining me emotion pretty dissatisfied in The shopper service offered at American Airways.